The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

466 Episodes

1. Blind co-founder Kyum Kim on the hidden power of anonymity

   Published: 9/17/2020
2. The appliance of science: Mark Roberge’s formula for scaling

   Published: 9/10/2020
3. Built for You: How customer feedback informs what we ship

   Published: 9/3/2020
4. Subscribing to the future with Zuora's Carl Gold

   Published: 8/27/2020
5. Intercom on Product: Meet your marketer

   Published: 8/25/2020
6. Tech philosopher Alex Wolf on designing harmonious technology

   Published: 8/20/2020
7. From Adobe to Walmart: How Sprinklr won over the world’s most valuable brands

   Published: 8/13/2020
8. Stack Overflow CEO Prashanth Chandrasekar on writing the script of the future

   Published: 8/6/2020
9. Scale: Clearbit’s VP of Customer Success on turning economic headwinds into a growth opportunity

   Published: 7/30/2020
10. Flow’s Daniel Scrivner on the brave new world of asynchronous productivity tools

    Published: 7/23/2020
11. Scale: Checking in on Shopify Plus' 11,000 checkouts per minute

    Published: 7/16/2020
12. G2's Kevin Indig on searching for meaning and the meaning of search

    Published: 7/9/2020
13. Scale: How Zapier supports 3 million users by investing in customer outcomes

    Published: 7/2/2020
14. We run on inclusion: Sharing stories and lived experiences

    Published: 6/27/2020
15. Speaking out: Inside Intercom on allyship

    Published: 6/25/2020
16. Understanding the Conversational Support Funnel framework

    Published: 6/23/2020
17. Kathryn Finney on intersectionality and using your privilege for good

    Published: 6/18/2020
18. Inside Intercom X Black Tech Unplugged

    Published: 6/11/2020
19. 8′46″

    Published: 6/4/2020
20. Jonathan Anguelov on Aircall’s $65 million Series C success and the future of the phone call

    Published: 5/28/2020