The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

466 Episodes

1. Norman Crowley on uncovering the business opportunities in tackling climate change

   Published: 2/4/2021
2. Code for America’s Amanda Renteria on defining the citizen experience

   Published: 1/28/2021
3. Conversations on Support

   Published: 1/21/2021
4. Productboard founder and CEO Hubert Palan on mastering product strategy

   Published: 1/14/2021
5. Holiday Rewind: Tech philosopher Alex Wolf on designing harmonious technology

   Published: 1/7/2021
6. Holiday Rewind: Understanding the Conversational Support Funnel

   Published: 12/31/2020
7. Holiday Rewind: Inside Intercom on Allyship

   Published: 12/24/2020
8. Intercom’s 2020 people pivot

   Published: 12/17/2020
9. Solving the customer success equation: Nick Mehta on delivering value at scale

   Published: 12/10/2020
10. Built for You E02: Making of Series

    Published: 12/3/2020
11. S.H.O.P. Part 4: Present

    Published: 11/27/2020
12. S.H.O.P. Part 3: Online

    Published: 11/19/2020
13. S.H.O.P. Part 2: Habits

    Published: 11/12/2020
14. S.H.O.P. Part 1: Store

    Published: 11/5/2020
15. Reflecting on the Intercom journey - Karen Peacock and Des Traynor in conversation

    Published: 10/29/2020
16. Nate Brown on why proactive CX is the next competitive battleground

    Published: 10/22/2020
17. Bob Moesta on unleashing your sales superpower

    Published: 10/15/2020
18. Bought-in and paid for: how Atlassian bridge the gap from freemium to enterprise sales

    Published: 10/8/2020
19. Intercom on Product: One for the roadmap

    Published: 10/1/2020
20. Scale with Shane Murphy-Reuter and Brian Halligan at INBOUND

    Published: 9/21/2020