The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

466 Episodes

1. Celebrating Pride: Being out while the world is in

   Published: 6/24/2021
2. How Intercom is preparing for a return to the office

   Published: 6/17/2021
3. Rewind: Guru's Rick Nucci on using automation to scale your customer experience

   Published: 6/10/2021
4. Intercom on Product: Accelerating your strategy after COVID-19

   Published: 6/3/2021
5. Rewind: Lean UX author Jeff Gothelf on why design must have a seat at the table

   Published: 5/27/2021
6. Conversations with friends: 6 highlights from behind the mic

   Published: 5/20/2021
7. Gong’s Linda Lin on customer success strategies for moving upmarket

   Published: 5/13/2021
8. Rewind: Close.com’s Steli Efti on balancing competition and collaboration in sales

   Published: 5/6/2021
9. 360Learning’s Joei Chan on embracing innovation as a content marketer

   Published: 4/29/2021
10. Calm’s Will Larson on how to build a technical leadership career

    Published: 4/22/2021
11. MadKudu’s Francis Brero on how AI can boost conversational support

    Published: 4/15/2021
12. Cliniko founder Joel Friedlaender on bringing digital transformation to healthcare

    Published: 4/8/2021
13. Wikimedia Foundation COO Janeen Uzzell on future-proofing history

    Published: 4/1/2021
14. CX pioneer Jeanne Bliss on building customer-centric businesses

    Published: 3/25/2021
15. Built for you E03: Behind conversation topics and custom reports

    Published: 3/18/2021
16. Later’s Farhan Virji on adapting B2C support strategies for B2B teams

    Published: 3/11/2021
17. Black Women’s Business Collective founder Zanade Mann on advocating for your peers

    Published: 3/4/2021
18. CX expert Annette Franz on putting the 'customer' in 'customer experience'

    Published: 2/25/2021
19. Inter-Women Presents: Karen and Leandra on leadership

    Published: 2/18/2021
20. Intercom on Product 13: Defining sustainable innovation

    Published: 2/11/2021