The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

466 Episodes

1. Writing coach Leslie O’Flahavan on the dos and don’ts of customer messaging

   Published: 11/18/2021
2. UserOnboard’s Samuel Hulick on designing paths, not products

   Published: 11/11/2021
3. Meet the team: Intercom’s Brand Studio on evolving our brand

   Published: 11/4/2021
4. Leandra Fishman on driving revenue through stronger customer relationships

   Published: 10/28/2021
5. Jeff Toister on a guaranteed customer experience

   Published: 10/21/2021
6. Intercom's Jane Honey on perfecting career paths for product management

   Published: 10/14/2021
7. Intercom tour: Meet the Sydney office

   Published: 10/7/2021
8. Little Otter’s Rebecca Egger on making mental health care accessible to all

   Published: 9/30/2021
9. ​​Shep Hyken on getting customers to come back again and again

   Published: 9/23/2021
10. Kevin Maney on designing your own category

    Published: 9/16/2021
11. Webflow’s Maggie Hott on building a scalable sales team from the ground up

    Published: 9/9/2021
12. Meet the team: Intercom's PMMs discuss our approach to product marketing

    Published: 9/2/2021
13. Celebrating 10 years of Intercom

    Published: 8/26/2021
14. Dialpad’s Dan O’Connell on how an all-in-one support approach can drive revenue

    Published: 8/12/2021
15. Rewind: Val Geisler on how to supercharge your email onboarding

    Published: 8/5/2021
16. BrowserStack’s Mark Rudden on hypergrowth in a global pandemic

    Published: 7/29/2021
17. Rewind: How Yelp drove down churn by building up customer success

    Published: 7/22/2021
18. IBM's Arin Bhowmick on designing ethical AI

    Published: 7/15/2021
19. Rewind: Matt Rogers on scaling your SaaS business

    Published: 7/8/2021
20. Rewind: Coda’s Shishir Mehrotra on rethinking docs from scratch

    Published: 7/1/2021