147 Episodes

  1. How Swiss Deluxe Hotels redefines luxury hospitality with tech | with Wilhelm Luxem

    Published: 9/17/2025

  2. How smart personalization wins loyalty

    Published: 9/10/2025

  3. Personalizing the guest experience: Neil Braude's high-touch, high-tech approach

    Published: 9/3/2025

  4. How to capture loyal guests in a tight market

    Published: 8/27/2025

  5. Stop ignoring the phone: Why the voice channel is your hidden revenue channel

    Published: 8/20/2025

  6. Building a hotel loyalty program for the modern guest

    Published: 8/13/2025

  7. How Hospitality America elevates guest experience through culture and data ownership

    Published: 8/6/2025

  8. How one hotel made $110K with cart abandonment campaigns

    Published: 7/30/2025

  9. Building better business relationships: From contracts to culture

    Published: 7/23/2025

  10. From ghosted to booked: Cart abandonment recovery strategies that really work

    Published: 7/16/2025

  11. Why regenerative tourism is the future of hospitality

    Published: 7/9/2025

  12. Hotel Moment: More focused conversations, same great insights

    Published: 7/2/2025

  13. Recast: Hospitality is like building bridges — you need the right tools | with Robbert Manussen

    Published: 6/25/2025

  14. Celebrating a milestone: Hotel Moment breaks into the top 10

    Published: 6/19/2025

  15. Revinate unplugged: Super user secrets & success stories | a Revinate webinar

    Published: 6/18/2025

  16. Navigating hospitality’s new normal: Leveraging Kalibri Labs data & Revinate’s insights for revenue growth | a Revinate webinar

    Published: 6/11/2025

  17. Delivering world-class service: Lessons in global luxury hospitality

    Published: 6/4/2025

  18. Providing more than a room: How Foster Supply Hospitality reimagines the hotel experience

    Published: 5/28/2025

  19. Innovation in hospitality: Insights from a Forbes Travel Guide executive

    Published: 5/21/2025

  20. Recast: Guests define what luxury means today | with Shannon Knapp

    Published: 5/14/2025

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Welcome to the Hotel Moment Podcast, presented by Revinate, where we discuss how hotel technology shapes every moment of hoteliers’ experiences. Join us as we explore cutting-edge technology that is transforming the hospitality industry and hear from experts and visionaries who are shaping the future of the guest experience. The Hotel Moment podcast features insights and interviews with top players in the hospitality industry across North America, Europe, and Asia Pacific. Once a week, we speak with hospitality professionals who have a real sense of what it’s like to work in this industry and what the direction of travel and consumer trends mean for the world right now. Technology is changing the hotel industry faster than we know. Tune in to the show to discover more about how the latest developments in AI and other technologies are shaping hospitality, and enjoy hearing from our community of hoteliers.