147 Episodes

  1. Two things hotels should get right every time

    Published: 12/4/2024

  2. Stop losing loyal guests and take control of the guest journey | with Marc Winchell

    Published: 11/27/2024

  3. Recast: Modern and focused commercial strategy — what does it look like? | with Lori Kiel

    Published: 11/22/2024

  4. Women adapt technology to be hospitality's problem-solvers | with Emily Goldfischer

    Published: 11/13/2024

  5. The voice channel conversion playbook for hotels

    Published: 11/6/2024

  6. Black Friday and Cyber Monday: Winning email strategies for hotels | a Revinate webinar

    Published: 10/30/2024

  7. The difference decision intelligence makes | with Jeff Jonas

    Published: 10/23/2024

  8. How to quiet the noise to hear your data speaking | with Bryson Koehler

    Published: 10/16/2024

  9. Successful outbound strategies to maximize direct revenue | a Revinate webinar

    Published: 10/2/2024

  10. Get granular with your data and future-proof your marketing with a Customer Data Platform | with Adam Mogelonsky

    Published: 9/25/2024

  11. Hospitality is like building bridges — you need the right tools | with Robbert Manussen

    Published: 9/18/2024

  12. Guests define what luxury means today | with Shannon Knapp

    Published: 9/11/2024

  13. Start early: How to have an intentional budget season | with Joel Morales

    Published: 9/4/2024

  14. Recast: Build intelligent operations and let data drive direct bookings | with Patrick Norton

    Published: 8/28/2024

  15. Mastering conversions: Crafting an omnichannel booking journey | with Jason Pirock and Adam Mogelonsky

    Published: 8/21/2024

  16. Boutique hospitality and envisioning the guest experience from the ground up | with Bree Brostko

    Published: 8/14/2024

  17. Connecting the data dots for an email channel powerhouse | with Renee Murrieta

    Published: 8/7/2024

  18. Meet your host — talking Total RevPAR, NOI, the voice channel, and budget season | with Karen Stephens

    Published: 7/31/2024

  19. “Dis-loyalty” — Ennismore’s unconventional approach to guest loyalty | with Carlo Del Mistro

    Published: 7/24/2024

  20. Is NOI the only thing that matters? | with Joe Pettigrew

    Published: 7/17/2024

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Welcome to the Hotel Moment Podcast, presented by Revinate, where we discuss how hotel technology shapes every moment of hoteliers’ experiences. Join us as we explore cutting-edge technology that is transforming the hospitality industry and hear from experts and visionaries who are shaping the future of the guest experience. The Hotel Moment podcast features insights and interviews with top players in the hospitality industry across North America, Europe, and Asia Pacific. Once a week, we speak with hospitality professionals who have a real sense of what it’s like to work in this industry and what the direction of travel and consumer trends mean for the world right now. Technology is changing the hotel industry faster than we know. Tune in to the show to discover more about how the latest developments in AI and other technologies are shaping hospitality, and enjoy hearing from our community of hoteliers.