Experts of Experience

92 Episodes

1. Behind the Scenes of L'Oréal’s Real-Time Marketing Machine

   Published: 8/13/2025
2. How to Lead Brands That Translate Globally

   Published: 7/30/2025
3. Digital Labor Is Now: Why 2025 Will Be a Turning Point

   Published: 7/23/2025
4. Why Music Makes You Buy More

   Published: 7/16/2025
5. How to Lead Change Without Losing Your Mind (or Team)

   Published: 7/9/2025
6. How Engineer-Turned-Exec Creates Personal Experience At A Global Scale

   Published: 7/2/2025
7. The World’s Most Customer-Obsessed Hotel Brand

   Published: 6/25/2025
8. Breaking Through The LLM Filters & Designing An Offer They Can’t Refuse

   Published: 6/18/2025
9. Turn Your Cybersecurity Strategy Into a Marketing Superpower

   Published: 6/11/2025
10. The Secret to Viral Marketing? It’s Not Marketing.

    Published: 6/4/2025
11. A Psychologist’s Take On Winning Customers: Make Them Feel Like The Hero!

    Published: 5/28/2025
12. Make Your Business Immortal: Create Customer Advocates & Unlock Predictive Metrics!

    Published: 5/21/2025
13. This Marketing Exec Shut Down 90% of Their Content (& 5x’d Impact)

    Published: 5/14/2025
14. Your Pre-AI Processes are USELESS | AI Rules For 2025

    Published: 5/7/2025
15. Customer Experience Is Changing. Meet The Host Who’s Leading The Conversation.

    Published: 4/23/2025
16. How to Setup AI Agents That Your Customers Will Love

    Published: 4/16/2025
17. The Art of Conversation Design for AI Agents

    Published: 4/9/2025
18. The Big AI Lie & Why You Still Don’t Feel Ready

    Published: 4/2/2025
19. AI Agents Explained: Build a Digital Workforce That Works 24/7

    Published: 3/24/2025
20. 5 Customer Success Trends You Can’t Ignore in 2025

    Published: 3/19/2025