01 - The Customer Success Pioneer - Kellie Lucas

Text us your questions and thoughts! In the first guest episode of the Women in Customer Success Podcast, I am joined by Kellie Lucas - a coach, mentor and author of Customer Success Pioneer - a pragmatic handbook for anyone starting a journey into Customer Success. Her book was a finalist for the Best Business Book Award – Specialist Business Book – with the nomination being placed only four weeks after the book was published. In this episode, we talked about why she wrote the book, what w...